VoqueAI

Privacy Policy

Effective Date: 01/01/2025
Last Updated: 17/02/2026

VoqueAI (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.voqueai.com (the “Website”) or interact with our services.

By accessing or using our Website, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you:

  • Submit a form

  • Book a consultation

  • Request an audit

  • Subscribe to updates

  • Contact us by email or chat

We may collect:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Business details

  • Location

  • Calendar or scheduling data

  • Any information you voluntarily provide

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring URLs

  • Pages visited

  • Time spent on pages

  • Clickstream data

  • Cookies and tracking data

C. Information Collected Through Tools

We may use:

  • Google Analytics

  • CRM systems

  • Scheduling software

  • Email marketing platforms

  • Automation tools

  • Pixel tracking (Meta, Google, etc.)

These tools may collect anonymized or identifiable usage data.

2. How We Use Your Information

We use your information to:

  • Provide and deliver services

  • Schedule consultations or audits

  • Communicate with you

  • Send service-related emails

  • Improve our Website and services

  • Analyze usage trends

  • Comply with legal obligations

  • Prevent fraud or misuse

  • Enforce agreements

We do not sell your personal information.

3. Legal Basis for Processing (If Applicable Under GDPR)

If you are in the European Economic Area (EEA), we process your data under:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

4. How We Share Information

We may share your information with:

  • Service providers and contractors

  • CRM and automation platforms

  • Hosting providers

  • Payment processors

  • Legal authorities (if required by law)

All third-party providers are required to protect your information.

We do not sell personal data to third parties.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience

  • Track website performance

  • Understand visitor behavior

  • Run advertising campaigns

You may disable cookies through your browser settings.
However, some website functionality may be limited.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

We may anonymize or delete data when no longer needed.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure hosting

  • Encrypted communications (SSL)

  • Access controls

  • Role-based data permissions

  • Restricted administrative access

However, no online system is 100% secure.

8. Your Rights (U.S. & International)

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent

To exercise these rights, contact us at:

[email protected]

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect

  • Request deletion

  • Opt out of sale (we do not sell personal data)

  • Non-discrimination for exercising your rights

Requests may be submitted via email at:
[email protected]

10. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect personal data from minors.

12. International Data Transfers

If you access our Website from outside the United States, your information may be transferred and processed in the U.S. or other countries.

By using our Website, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

Continued use of the Website constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy, contact:

VoqueAI
Email: [email protected]